These terms and conditions are valid for your enrolment with the services of e-Taxfree Nordic Ltd, Tammasaarenlaituri 3, FI-00180, Helsinki, Finland.

If you wish, e-Taxfree may provide you with marketing material, including marketing information and special offers from our affiliated retailers.

When using the services of e-Taxfree, your personal data will automatically be printed or otherwise made available on the necessary documents, provided that the retailer at which you are making a purchase is connected to this automated service.

You will also be able to use other services from time to time made available to clients of e-Taxfree.


In order to qualify for these terms and conditions, you have to provide your full and correct personal data. You agree to inform e-Taxfree in case of any change of such data. Correct personal data is necessary for the provision of the services by e-Taxfree hereunder. By registering you confirm that you are 18 years old or above. The current version of the terms and conditions is always available at www.e-taxfree-com. e-Taxfree has the right to amend the terms and conditions, at any time. Should you disagree with any amendments, you have the right to immediately stop using e-Taxfree’s services by informing Taxfree to such effect. These T&Cs are subject to Finnish law.


The Privacy Policy according to the section 10 of the Personal Data Act (523/1999):


e-Taxfree Nordic Oy (Business ID: 2562722-1)
Tammasaarenlaituri 3
00180 Helsinki

Responsible person for the register

Aleksander Vatanski
Phone +358 10 5044 050
E-mail: aleksander.vatanski@e-taxfree.com

Name of the Register

e-Taxfree’s customer register.

Purpose of the register

Purpose of the register is to maintain e-Taxfree’s customer database, as well as the processing of VAT returns. The information can be used to develop e-Taxfree’s activities and in statistical purposes. e-Taxfree may furthermore transfer on your behalf any mandatory data for VAT refund purposes to tax authorities, customs and such banks or credit card companies which are appointed by you for refund of VAT. Personal data is processed according to the Personal Data Act.

If you consent thereto, your personal data may also be processed by e-Taxfree and selected retailers for marketing of the e-Taxfree’s products or the products of the retailers categories of products eligible for refund of VAT, including direct marketing by electronic means or otherwise, such as ordinary mail, e-mail, SMS/MMS or phone.

Data contained in the register

The register contains the following information:

First and last name
E-mail address
Postal address
Passport information
Information about received refunds

Transferring information

As a main rule, the information is not transferred outside of the European Union. You can access your personal data to verify its accuracy and completeness and to evaluate the purposes for which the information is being used and to whom your personal data has been disclosed. You can request correction or deletion of your personal data or withdraw your consent to the processing of your personal data for marketing purposes at any time free of charge. In case you ask for deletion of your personal data, your membership will automatically cease and these T&Cs shall be considered terminated


e-Taxfree has implemented appropriate physical, electronic and managerial resources to protect your personal data and to prevent unauthorised access or disclosure of such data.
Use of the register requires user rights in the e-Taxfree’s internal server. The register is located on e-Taxfree’s protected server.