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How to Get Refund:
Departing EU from Finland . suomilippu

If you depart EU from Finland you can get electronic export validation and instant refund at the Finnish border crossing. There are small differences how get your refund depending whether you depart Finland by car, airplane or train. All our refunds points are listed below and you can see exact information how to get your refund at your point of departure.


HELSINKI
INTERNATIONAL AIRPORT

Airside, Non-Schengen
(after passport control)
Working hours: daily 15-23

Landside, Departure Hall T2
Working hours: daily 06-23


ALLEGRO AND TOLSTOI
TRAINS TO RUSSIA

According to train schedules.

 


HELSINKI WEST HARBOUR

(Länsiterminaali T1)

According to ferry schedules


BORDER CROSSINGS

VAALIMAA
Service hours 9-22

NUIJAMAA
Service hours 9-22

IMATRA
Service hours 9-22

Premier e-Taxfree Salla
Hotel Takka – Valkea Savukoskentie 1,
98900 Salla
Working hours: Mon-Fri 08:00 – 17:00
Sat: 08:00 – 12:00

Premier e-Taxfree Tohmajärvi
Säästömesta Store
Järnefeltintie 8
82600 Tohmajärvi
Phone number: 050 309 6337
Working Hours: Mon-Fri 9.00 – 18.00

 

Premier e-Taxfree Ivalo
S – Market Ivalo
Petsamontie 2,
Ivalo 99800
Working hours: Mon-Fri 08:00 – 21:00
Sat: 08:00 – 21:00 Sun: 08:00 – 21:00

 

If, for some reason, you do not get the instant refund at the border crossing you can always get online payment via MyAccount or visit one of our city offices for post-departure refund. Note that post-departure refund can be processed only for goods that have been normally export validated at the border crossing at the time of departure.

How to get your refund if you leave EU from Lapland via Helsinki-Vataa Airport

  1. Please put your tax-free goods in your check-in luggage*
  2. At the check-in desk, please get a stamp on your Premier e-Taxfree form, which verifies that you have checked-in your goods
  3. Get your refund at Premier e-Taxfree Refund Point at Helsinki-Vantaa Airport Gate 34 or claim your refund via MyAccount

*If you wish to keep your purchases in hand luggage, please visit our refund point at Helsinki-Vantaa Airport Gate 34. Be ready to present your travel documents, goods and Premier e-Taxfree form.


 

How to Get Refund:
Departing EU from another Country

flag-fin-eu

 scan-codef you continue your travel and depart EU from another country than Finland you must:

  1. Fill in required fields on your tax free receipt.
  2. Get a customs stamp at your point of departure.
  3. Get your refund at Premier e-Taxfree point or via MyAccount.

You can get your refund at Premier Tax Free’s over 600 refund points* across 28 countries.

Note! Be ready to present your passport, tax free form and goods to the Customs at the country of departure to get the export validation stamp to the tax free form. Customs is usually well signposted at all international airports, land borders or ports. After export validation stamp you can get your refund at Premier e-Tax Free refund point.

* https://premiertaxfree.com/refund-points

At Home

Did you already return home and want to get your refund? You can anytime go to our portal and follow the instructions for post-departure refund via selected online payment method. Note that post-departure refund can be processed only for goods that have been normally export validated at the country of departure.